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Link to COMARK Service-Bulletins Web Site: |
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Field Operations and Customer Services Group
The COMARK Customer Service Group in Southwick MA is comprised of two groups working together. The first group is traditionally thought of as the Customer Service Group which answers customers' technical questions. The second group is traditionally thought of as the Field Services Group.
These functions comprise the Operations Group within COMARK. The goal of the group is to ensure customer satisfaction is fully met from initial contract signature through the life of the product. This must be accomplished while keeping the project on schedule and within budget.
The transmission equipment is specialized requiring support services in a variety of engineering disciplines. The Customer Service Group provides customers support through:
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24 x 7 Call Center
Spare Parts
Repair Services
Field Services
Custom tailored Service Level Agreements
Field and Factory Training Programs
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Link to COMARK Service-Bulletins Web Site:
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Copyright © 2013 by Comark Communications LLC All rights reserved.
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